First-class service, old-school venue

This project consisted of a major refurbishment of cafe and restaurant space at the luxurious Grand Hotel, Lytham. The project involved decommissioning old floor mounted units along with all associated pipework and replacing with more efficient Mitsubishi Electric units. Kooltech supported the project from the start; from its original design specification through to the delivery logistics of this project. The Hotel remained fully functional over the 3-week timescale of the work whilst the refurbishment took place.

Client: Grand Hotel, Lytham Mechanical Contractor: Allcool (NW) Ltd

Allcool (NW) Ltd chose Kooltech due to us being one of the leading suppliers of air conditioning equipment in the UK. They needed assurances that Kooltech could deliver a 1st class service throughout the project, due to its strict timescales. The Hotel was fully operational throughout the installation, therefore the site had strict delivery times that Kooltech worked around.

The Grand Hotel previously had one complete system serving all areas; this system had failed and, having no back up in place, financial losses were suffered. With this in mind, Kooltech were asked to design a solution. Kooltech came back with a system design that would include two separate systems. These systems now constantly run at 50% capacity, and in case of a system failure the other becomes operational and provides the additional capacity.

With the importance of cost control for the end user in mind, Kooltech supplied an EW-50E centralised controller which gives access to a web-based interface. This interface provides access to information such as energy monitoring statistics and load shedding. Fan coils could then be switched off remotely when not in use thus saving the client on energy bills.

The prestigious Grand Hotel is open 365 days of the year. The renovation was planned to take place over a 3 week period, therefore logistics planning and coordination were key in getting the project completed on time and on budget. Kooltech managed to allocate all of the equipment required at short notice and deliver on-site when needed.

Allcool have chosen to work with Kooltech for a number of years now due to the service levels they receive from the Manchester Projects team and also Kooltech's project sales manager Simon Savin.

"Due to the failures in a current system, time was a key factor throughout the project. Kooltech were able to source all of the equipment at short notice and deliver on time as promised. Kooltech have always provided great customer service and technical support"

Robert Acton
Allcool (NW) Ltd